Privacy Policy

At Global Access, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you access or use our shuttle booking platform.

1. Information We Collect

We collect the following types of information:

• Personal details: Full name, email address, phone number
• Booking details: Trip type, pickup/drop-off points, number of passengers, seat preferences, special requests
• Payment information: Payment mode and amount (processed securely via Stripe)
• Login data: Username, password, and third-party sign-in (e.g., Google Sign-In)
• Location data: If you use “Use My Location” for pickups

2. How We Use Your Information

We use your data for the following purposes:

• To process your bookings and manage seat availability
• To send booking confirmations and SMS/email reminders
• To generate digital tickets and QR codes for check-in
• To personalize your dashboard and profile
• To enhance user experience and maintain system security

3. Data Sharing & Third-Party Services

We do not sell or rent your personal information. However, we may share your information with trusted third parties to provide core functionalities:

• Stripe: For secure payment processing
• Google: For optional Google Sign-In
• Twilio: For sending SMS notifications

4. Data Protection

We implement industry-standard security measures to protect your data. Passwords are encrypted, and sensitive information is transmitted via secure protocols (HTTPS/SSL).

5. Cookies

We use cookies for session management and login authentication. You may disable cookies via your browser settings, though some features may not function properly.

6. Your Rights

You may update your personal information through your dashboard or request deletion by contacting us directly. You have the right to access, correct, or delete your personal data at any time.

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date of revision.

8. Contact Us

If you have any questions or concerns regarding this policy, please contact our support team at support@globalaccess1.com.

Last Updated: July 5, 2025