Terms of Service

Welcome to Global Access 1! These Terms of Service govern your use of our shuttle booking platform. By using this site and submitting a booking, you agree to the following terms:

1. Booking

• Users can book one-way, round-trip, or custom return date trips.
• Seat availability is shown in real-time. If a trip is fully booked, alternative dates will be suggested.
• Booking is confirmed via instant screen confirmation, email, and SMS after payment is received.

2. Payment

• We accept major credit/debit cards, PayPal, Chime, Zelle, Visa, Mastercard, and American Express.
• All transactions are processed securely. No sensitive card information is stored on our servers.

3. Cancellations & Rescheduling

• Cancellations must be made at least 12 hours before the trip to be eligible for a refund.
• Rescheduling is allowed until 12 hours before the scheduled time.
• After that window, the booking becomes non-refundable and non-transferable.

4. Check-in & Boarding

• All passengers must check in using their QR code ticket before boarding.
• Tickets are downloadable in PDF format and include trip details, booking reference, and contact info.

5. User Responsibilities

• You are responsible for providing accurate passenger information, including names and contact details.
• You must ensure timely arrival at pickup points and keep your phone accessible for SMS reminders.

6. Account & Privacy

• Users may register an account to view, cancel, or rebook trips and update profile details.
• Passwords are encrypted. Reset links will be sent to verified email addresses only.
• Your data will not be sold or shared. See our Privacy Policy for more info.

7. Admin Rights

• Global Access 1 reserves the right to cancel or modify trips due to operational or safety reasons.
• Any abuse of the system (e.g., fake bookings, unauthorized QR tampering) will result in account suspension.

8. Contact

If you have any questions or need support, please contact us via email at support@globalaccess1.com.